Delete your account
Haltoo app — com.haltoo.
You can delete your Haltoo account at any time, directly from the app. If you no longer have it, an email is enough. This page sets out how, and what deletion covers.
1. From the app
This is the quickest way, and it means writing to nobody:
- Open Haltoo and go to your profile.
- Tap “Delete my account”.
- Confirm. Deletion is immediate and permanent.
2. If you no longer have the app
Uninstalled Haltoo but still want your account deleted? Write to contact@haltoo.com from the email address linked to your account, so that we can check it really is yours. We carry out the deletion and confirm it to you within 30 days at the latest.
3. What deletion covers
It erases your account, your email address and your pseudonym.
It does not erase the places, reviews and photos you have published: it detaches them from you. They stay on the map, with no remaining link to your account or your pseudonym — they become anonymous. The reason is that the map would otherwise empty out every time a contributor left, and the fountain you reported is still useful to someone the following summer. If you would rather a specific piece of content disappeared than be anonymised, ask us before deleting your account: afterwards, nothing is left to show that it was yours.
The detail of the data concerned, how long it is kept and your other rights is set out in our privacy policy.